Sales Policy for Camera Royal

Effective Date: January 13, 2025

Welcome to Camera Royal! We are committed to providing you with high-quality photography equipment and exceptional customer service. This Sales Policy outlines the terms and conditions that govern your purchases from our website and physical store located at 45 Main St, Silver Creek, New York. By placing an order with us, you agree to comply with and be bound by the following terms.

1. General Terms

  • Applicability: These Sales Policy terms apply to all purchases made through Camera Royal, whether online or in-store.
  • Acceptance: By placing an order, you accept these terms in full. If you disagree with any part of these terms, do not proceed with your purchase.
  • Policy Modifications: We reserve the right to modify or update this Sales Policy at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the updated terms.

2. Orders

  • Placing an Order: Browse our extensive range of cameras, lenses, accessories, and other photography equipment. Add desired items to your cart and proceed to checkout to complete your purchase.
  • Order Confirmation: Upon successfully placing an order, you will receive an order confirmation email detailing your purchase.
  • Order Acceptance: All orders are subject to acceptance by Camera Royal. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

3. Payment Methods

  • Accepted Payments: We accept major credit and debit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and bank transfers for bulk orders or special requests.
  • Payment Security: All payments are processed securely through our encrypted payment gateway. We do not store your payment information on our servers.

4. Pricing and Availability

  • Price Accuracy: While we strive to ensure that all prices and product information on Camera Royal are accurate, errors may occur. In the event of a pricing or availability error, we reserve the right to cancel or refuse any orders placed for the affected items.
  • Currency: All prices are listed in U.S. Dollars (USD) unless otherwise specified.
  • Availability: Products are subject to availability. We reserve the right to limit the quantity of any product we offer.

5. Shipping and Delivery

  • Shipping Locations: We ship to addresses within the United States and Canada. For international shipments, please contact our customer service team to inquire about availability and shipping options.
  • Shipping Methods: Choose from Standard, Expedited, or Overnight shipping at checkout. Shipping costs and delivery times will be calculated based on your location and selected method.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may be longer.
  • Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress.

6. Taxes

  • Applicable Taxes: Sales tax will be calculated and added to your order total based on your shipping address. It is your responsibility to ensure that all tax information provided is accurate.

7. Discounts and Promotions

  • Promotional Offers: We may offer discounts, promotional codes, or special offers from time to time. These offers are subject to specific terms and conditions, which will be outlined at the time of the promotion.
  • Combination of Offers: Discounts and promotional offers cannot be combined unless explicitly stated.

8. Order Cancellation

  • Cancellation Window: You may cancel your order within 24 hours of placing it by contacting our customer service team.
  • Post-Processing Cancellations: If your order has already been processed or shipped, cancellation may not be possible. In such cases, please refer to our Refund and Returns Policy for assistance.

9. Product Information

  • Accuracy: We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or appearance may occur.
  • No Warranty on Content: Camera Royal does not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free.

10. Intellectual Property

  • Ownership: All content on Camera Royal, including text, graphics, logos, images, and software, is the property of Camera Royal or its licensors and is protected by intellectual property laws.
  • Restrictions: You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from the Site without our prior written consent.

11. Limitation of Liability

  • Disclaimer: Camera Royal is provided on an “AS IS” and “AS AVAILABLE” basis. We disclaim all warranties of any kind, whether express or implied.
  • Liability Cap: In no event shall Camera Royal, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Site or products.
  • Maximum Liability: Our total liability is limited to the amount paid by you for the products in question.

12. Governing Law

  • Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of the State of New York.
  • Dispute Resolution: Any disputes arising from these terms shall be resolved in the courts of Erie County, New York.

13. Changes to This Sales Policy

  • Policy Updates: We may update this Sales Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
  • Notification of Changes: Any changes will be posted on this page with the updated effective date. Please review this policy regularly to stay informed.

14. Contact Us

If you have any questions or concerns about our Sales Policy or your orders, please contact us at:

By placing an order with Camera Royal, you acknowledge that you have read, understood, and agree to be bound by this Sales Policy. We are dedicated to ensuring your shopping experience is seamless and satisfactory. Thank you for choosing Camera Royal!